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Home / News / Tags / support
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South Korean mobile phone maker Smasung has been rumored recently to plan removing Symbian from its future smartphone roadmap. However, some news site went even further, stating that the company is also intending to stop the support for the OS, due to the launch of its own mobile phone platform, called bada. While th... |
13 November 2009
04:38 GMT |
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The company headquartered in Cupertino, California has posted a series of Support documents online explaining how to set up its new-generation peripherals, including the Multi-Touch-capable Apple Wireless Mouse, and the Apple Wireless Keyboard. The company’s new Magic Mouse has received mixed reviews and it&rsq... |
12 November 2009
03:33 GMT |
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Apple’s Discussions support forums are getting filled with negative Magic Mouse posts, most of which appear to be complaints regarding the peripheral’s functionality, compatibility with older hardware, and even its shape and size. TUAW has shown that a simple keyword search on the forums pulls up countles... |
9 November 2009
06:41 GMT |
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Windows 7 is an evolutionary Windows client release, according to Microsoft, and it was also fit that support for the OS would also be an evolution compared to what was available for Windows Vista. And Windows 7 comes in a world where Microsoft Support is much different from what it was when the company made its debu... |
30 October 2009
12:26 GMT |
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As revealed in the changelog for Apple TV 3.0 software, you can now buy select movies and albums with iTunes Extras and iTunes LP directly on your Apple TV. The company developing these entertainment products has posted an extensive document explaining the particularities of the new additions. Posted on October 30, ... |
30 October 2009
11:25 GMT |
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Apple has revealed that iTunes 9.0.2 and Apple TV software 3.0 now allow users to play iTunes Extras and iTunes LP content on their Apple TV. According to the Cupertino-based Mac maker, new versions of previously purchased iTunes Extras and iTunes LP content will be added to the customers' download queue. Users ... |
30 October 2009
05:29 GMT |
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Apple has outlined exactly what the Bluetooth Update 1.0 for Windows does in terms of helping the user enjoy his / her experience with a Mac computer running Windows in Boot Camp. Boot Camp is a utility included with Mac OS X 10.5 Leopard and Mac OS X 10.6 Snow Leopard that lets users run compatible versions of Micro... |
29 October 2009
09:16 GMT |
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Parallels has issued a software update for its powerful virtualization solution, Parallels Desktop for Mac. Supported even on Mac OS X 10.4.11 (Tiger), Parallels can now effectively run Windows 7 inside a virtual machine on a Mac, according to the company. Following the release of Windows 7, Parallels immediately is... |
23 October 2009
06:38 GMT |
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Apple has made a rather shady announcement today using the Support section of its web site, confirming that Snow Leopard and Boot Camp will be supporting Microsoft’s just-released Windows 7 later this year. Apple informs customers that a software update will need to be applied, so that Boot Camp will be able to... |
22 October 2009
13:19 GMT |
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“They're pronounced the same, but, technically speaking, there is a distinct difference between a disc and a disk,” Apple reveals in a Support document, which aims to clear up confusion surrounding the two terms. “What's the difference between a ‘disc’ and a ‘disk?’... |
22 October 2009
04:20 GMT |
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Apple has announced it will discontinue support for several of its older products that are now considered “obsolete,” Hardmac informs. Support for the products listed below will be halted as soon as next month, so, if you own one of them and need assistance, perhaps it would be a good time to have Apple t... |
22 October 2009
04:00 GMT |
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Trying to stay ahead of the curve, Apple has posted a few Support documents online, outlining some of the aspects typical to its wireless peripherals, as well as providing troubleshooting for the new devices. The Mac maker explains how to remove and replace batteries, what to expect from the peripherals as far as the... |
21 October 2009
08:27 GMT |
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A World of Apple report claims that, “Evidence continues to mount supporting rumours that Apple will add a camera to the iPod touch, like it did the iPod nano,” citing an Apple Support Note that allegedly “hints at [an] iPod Touch camera.” However, while Apple is likely to introduce a camera i... |
15 October 2009
07:00 GMT |
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Apple has posted a new Support document on its website outlining some of the changes that have occurred with the MobileMe service lately. Highlights include improvements to MobileMe’s iDisk service, and changes to the “Find my iPhone” feature. Apparently, an issue where exporting multiple contacts m... |
12 October 2009
09:36 GMT |
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“Internet tethering is a feature of iPhone OS 3.0 that has several requirements, including requirements for your computer, your iPhone, and your wireless carrier supporting this feature,” Apple says. Last modified on September 28, 2009, Support article HT3574 outlines the basics of enabling Internet tethe... |
29 September 2009
05:05 GMT |
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Apple has updated the HP Printer Drivers for Mac OS X 10.6 Snow Leopard, adding support for new printers under the latest version of the Mac OS. The package containing HP Printer Drivers for Mac OS X v10.6 “includes the latest HP printing and scanning software for Snow Leopard,” Apple says. Requiring Mac ... |
22 September 2009
03:33 GMT |
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Apple has posted a knowledge base article that describes Xsan 2.2, an update available as a manual download and as an automatic Software Update, according to the Mac maker. The document begins with a “Read before installing” note, which outlines some of the basics of preparing your computer for the updat... |
15 September 2009
04:17 GMT |
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According to Microsoft, listening to the community is a key aspect of catalyzing the evolution of user experiences built around its products and a critical element of providing support. For the sake of bettering customer experiences and advancing community support, the Redmond-based company swallows and digests a con... |
10 September 2009
09:56 GMT |
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In tandem with the release of Java for Mac OS X 10.5 Update 5, Apple has posted two additional Support articles outlining the versions it patches, as well as the exact issues it addresses. This release of J2SE 5.0 and J2SE 1.4.2 supports all Intel and PowerPC-based Macs, according to Apple. “Java for Mac OS X ... |
4 September 2009
03:51 GMT |
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Apple has re-posted / modified one of its Support articles outlining the differences between updating your software, and performing a major upgrade. Last modified on September 02, 2009, article HT1444 summarizes its contents saying, “Find out the differences between an Apple software update and an upgrade.&rdqu... |
3 September 2009
06:49 GMT |
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Apple has posted / updated a Support document online aimed at “troubleshooting MacBook Air hinges.” The company acknowledges that users may experience issues with the hinges on the MacBook Air, and offers advice on how to get them fixed, by making a reservation to have it checked by the company’s te... |
31 August 2009
09:35 GMT |
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Apple has revealed that Mac OS X 10.6 Snow Leopard is designed to protect your Mac from certain incompatible pieces of software that can quit unexpectedly or cause other issues. Now, there is a Support document on the Mac maker’s site containing a list of known-incompatible applications, or versions of those ap... |
29 August 2009
07:00 GMT |
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Reliable sources have informed the people at macenstein of ongoing Snow Leopard training sessions for Apple’s Support staff. The respective sources also tell the site that Apple is most likely launching the software this week, on the 28th, as previously rumored. Citing “reliable sources out west,” m... |
24 August 2009
06:14 GMT |
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Updates issued by Apple almost always come with additional information posted on the Mac maker’s website, under the Support tab. This area is known as the “Support section,” where Mac users get detailed information on everything about their Apple products, including Macs, iPods, the iPhone, the soft... |
21 August 2009
06:06 GMT |
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Apple Remote Desktop 3.3.1 Client and Apple Remote Desktop 3.3 Admin were released to the public yesterday, with Apple posting additional details on the updates on the Support section of its website. “The 3.3.update is recommended for all Apple Remote Desktop users and addresses several issues related to overa... |
21 August 2009
04:41 GMT |
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With the release of Safari 4.0.3 yesterday, Apple not only improved stability and compatibility with the software, but also included a number of security fixes, detailed in a Support document on the company’s official web site. Affecting Safari 4 for Windows and Mac (Tiger and Leopard), a total of 6 vulnerabil... |
12 August 2009
06:13 GMT |
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Laptop Mag has awarded Apple an A for the fourth year in a row, thanks to its efficient and reliable customer support, the magazine reports. Following Apple and tied for second place were Lenovo and Sony, each earning a B+. Close behind these vendors were Toshiba (B), Asus and Fujitsu (B-), and Acer, Dell and HP (C-)... |
7 August 2009
03:04 GMT |
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Starting as a Mambo spin-off, the groundbreaking Joomla 1.0.X series has been pulled off the market after four years in the top CMSs on the web. The Joomla community has decided to stop all development tasks, security upgrades and community support for the first version of the Joomla CMS, the 1.0.X series, and concen... |
4 August 2009
06:29 GMT |
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In a blog post from WordPress, blog users have been informed that the 2.0.X branch has been declared deprecated and no more security updates will be available from now on. Even if WordPress officially committed to sustaining security improvements and porting many modern features in the 2.0.X editions, the monumental... |
1 August 2009
06:16 GMT |
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Canonical has announced today in a press release that it will offer new support services for both individual and small businesses, which will ease the transition to the popular Ubuntu operating system, from Microsoft Windows or Apple Macintosh. Ubuntu is a 100% free and open-source Linux OS for both desktop and serve... |
31 July 2009
06:39 GMT |
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The iPhone OS 3.1 should come towards users with some very attractive and new features, one of which would be the presence/support of augmented reality applications. The functionality has already been rumored, and we're sure that enthusiasts we'll be happy in case it arrives. According to the LA Times, give... |
27 July 2009
11:14 GMT |
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Following the release of iPhone OS 3.0, numerous users reportedly signaled issues with the wireless connectivity on their devices, CNet's iPhone Atlas reports. While some say that their iPhones and iPod touches drop from Wi-Fi unexpectedly, others claim they can't connect to the Internet at all. Apple has n... |
15 July 2009
10:08 GMT |
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Realmac Software, the makers of Mac apps including LittleSnapper, RapidWeaver and QuickSnapper, have updated their blog with a big announcement for their customers. Beginning now, Realmac will no longer be offering technical support via the forums, but rather a “shiny new help desk area” that allows users... |
6 July 2009
06:47 GMT |
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While Apple hasn't officially responded to the overheating claims over its new iPhone 3G S, the company behind the Mac operating system has posted a Support article outlining some of the causes for this potential issue. The warnings go out to both iPhone 3G and iPhone 3G S users. In the respective piece, Apple ... |
2 July 2009
09:39 GMT |
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NeoOffice.org’s pluby, also known as The Architect on the Trinity forums, has written a lengthy post explaining that he and his fellow colleagues (Fran, Patrick and Ed) have been encountering financial difficulties lately. As a result, they must now cut back on the services they used to provide free of charge t... |
1 July 2009
04:43 GMT |
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Apple has posted / updated a Support article on its website outlining what a legitimate e-mail from Apple will never ask users to do. This way, they should ensure that they do not hand their personal information to a third party. Apple begins by signaling that an iTunes Store customer will never be asked to provide ... |
30 June 2009
09:21 GMT |
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Having learned the incompatibility lesson the hard way with Windows Vista, Microsoft is pouring a consistent amount of efforts into ensuring that the next iteration of the Windows client will work smoothly from the get go with as many applications as possible. An integral part of the company's focus on driving a... |
15 June 2009
09:57 GMT |
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Apple has released an update to its iPhoto application, addressing general compatibility, improving the stability of the software and, lastly, fixing issues in key areas of the program. iPhoto 8.0.3 is free to all users of Apple’s iLife suite of apps, which includes iPhoto, and is a highly recommended update. ... |
5 June 2009
02:00 GMT |
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Apple has recently released new updates for Mac users, including Server Admin Tools 10.5.7, iWork 09 9.0.2 and a certain MacBook Pro SMC Firmware Update 1.3, which should help MacBook Pros use their cooling systems at optimum efficiency. Apple has posted a Support document outlining the particularities, as well as pr... |
29 May 2009
08:39 GMT |
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Apple has posted a Support document detailing the particularities of its latest Software Update, Server Admin Tools version 10.5.7. A summary of the release, as well as a few important notes and the latest changes are detailed in the article. Apple often uses its Support section to post the lengthier release notes f... |
28 May 2009
03:48 GMT |
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Microsoft is offering free and unlimited support for the Release Candidate of Windows 7, but only to company partners. As far as the participants in the Windows 7 RC Customer Preview Program are concerned, the software giant is offering no technical support, informing testers that this is the standard strategy relate... |
25 May 2009
07:09 GMT |
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Apple has posted a support document online signaling that it is possible to receive a small and quick electrical (static) shock from your earbuds while listening to your iPod or iPhone. The company stresses that this issue is similar to “dragging your feet across a carpet and receiving a static shock by touchin... |
19 May 2009
08:41 GMT |
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A document seen by the people at Cult of Mac reveals that Apple is planning to hire about 450 “At Home” technical support staff in various cities across the U.S. Apple's new-gen staff will do the work of technical support right from the comfort of their own “ergonomically fitted chair” &n... |
18 May 2009
04:21 GMT |
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While addressing newly discovered security issues in Leopard, Apple included additional RAW image support for several third-party cameras in its latest incremental update to Mac OS X 10.5. Leopard provides system-level support for digital camera RAW formats from a huge number of cameras, Apple says. The list now incl... |
13 May 2009
05:40 GMT |
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Mac OS X 10.5.7 shows few changes at first glance, while your Mac's Software Updater only reveals that the latest incremental update to Leopard is recommended for all users running Mac OS X Leopard, as it includes general operating system fixes that enhance the stability, compatibility and security of your Mac. ... |
13 May 2009
05:15 GMT |
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As reported earlier today, Apple has released a new firmware update for Early 2008 Xserves, adding a number of improvements to the monitoring and management features of the system. Alongside the update's release, the company has posted a detailed technote on the particularities of the new firmware, the changes i... |
7 May 2009
04:13 GMT |
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Apple has posted a new Support document online, outlining that buyers of the company's newly updated Xserves should make sure they have the latest software updates installed for a good experience. Appropriately titled “Xserve (Early 2009): Use the latest version of Server Admin Tools,” the knowledge ... |
16 April 2009
03:17 GMT |
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Upon releasing Aperture 2.1.3, Apple also posted a tech note detailing the particularities of the new software, installation options, as well as additional details on the contents of the update. Aperture 2.1.3 has been released by Apple to improve overall stability and fix issues related to database integrity and co... |
15 April 2009
06:52 GMT |
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According to Apple, VoiceOver may not recognize song names or playlists on the third generation iPod shuffle at times. Instead, the VoiceOver function may state "playlist 1," "playlist 2" or "audiobook 1," "audiobook 2." A trio of (possible) resolutions to this issue are now available. Read on to learn what they are.... |
26 March 2009
06:57 GMT |
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There are now workarounds for those having trouble viewing iWork '09 documents on their iPhone or iPod touch. Apple has acknowledged at least two issues that may occur when users try to view iWork '09 documents on their handsets. As such, the company's Support section has been updated with instructions... |
11 March 2009
03:32 GMT |
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