Activision says it's almost done with fixing the online service

Nov 24, 2011 23:31 GMT  ·  By

Activision has released another status update on its troublesome Call of Duty Elite online service, saying that it’s now 95% operational and there are just a few lingering problems that need to be resolved until everything’s completely working.

Call of Duty: Modern Warfare 3, the first person shooter made by Infinity Ward and Sledgehammer Games, has broken sales records and impressed millions of players from all around the world, even though some were quite disappointed with the game.

Sadly, the Call of Duty Elite online service, which was supposed to enrich the multiplayer experience in Modern Warfare 3 by offering extra features like stat tracking, social networking or support for clans, didn’t have as smooth of a launch as the actual game.

Now, after weeks of intermittent service when millions of players weren’t able to access Elite or even register for their paid accounts, Activision says it’s almost done with repairs and 95% of users shouldn’t encounter any problems.

“Everything is running," said Daniel Suarez, Activision’s vice president of production to Kotaku. "We have some kinks to work out still, but we're making fixes and updates to the service.”

As such, Call of Duty Elite’s status page is now switched from yellow, which meant intermittent service, to green, which means everything (or almost everything, according to Suarez) is running smoothly.

"Going into the holiday we are confident in the stability of the service," he said. "Overall functionality for the average user is probably at 95 percent. There are a few issues with clan invites, but we already have fixes in the works."

Activision was faced with lots of angry customers after the release of Modern Warfare 3, many of whom already paid for a premium subscription and weren’t able to enable their ‘Founder’ status on Elite, which allowed them access to unique rewards.

The company extended the amount of time in which people could activate their ‘Founder’ status, and even offered a free 30-day extension to everyone’s premium membership to compensate for the downtime.