14 DAY TRIAL // With numerous reports of replaced Galaxy Note 7 smartphones catching fire surfacing on a daily basis, the South Korean company seems to have taken internal measures. The CPSC is currently investigating reports in the US, but units have caught fire in other countries as well.
According to Reuters, Samsung Electronics is currently adjusting Galaxy Note 7 shipment volumes in order to conduct in-depth inspections that would result in improved quality control. The company didn’t provide any further details.
It’s clear that the measure was taken following incidents of replaced Note 7 smartphones catching fire, even when they weren’t charging with the original charger. One incident resulted in the evacuation of an entire airplane and the flight's cancellation.
Shipments of pre-ordered Note 7 units have been halted in the Netherlands
There have even been videos showing Note 7 smartphones catching fire and emitting smoke. In one case, the owner of the replaced Galaxy Note 7 unit had to request immediate medical attention after he was intoxicated with smoke.
Several US carriers, including Verizon, AT&T and T-Mobile, announced that they halted sales of the Galaxy Note 7. Other carriers will most likely follow suit and stop sales, while providing owners of recalled or replaced Note 7 smartphones the option to get another phone from the company’s lineup.
Samsung has even stopped shipments to at least one carrier in Australia, while the company announced that production has been halted. In addition, shipments of pre-ordered Galaxy Note 7 phones expected to arrive to customers from the Netherlands today have been stopped.
Samsung representatives did provide statements on recent incidents, saying that the company is working diligently with authorities and that it cannot confirm that Note 7 units which went up in flames belonged to the batch of replacement phones. The CPSC did announce last week that it was expediting an investigation, but the commission has yet to make any other statements on the matter.