Other files should become available in the near future

Oct 20, 2009 13:51 GMT  ·  By

Software giant Microsoft announced on Monday that Sidekick users who lost data during the recent server outage should be able to start restoring their contacts as soon as this week, and today it has announced that the process has already been started. Sidekick users can now restore contacts to their devices, this being only the first phase of the restoration process Microsoft already said that it would start. At the same time, the company also notes that the process needs to be performed only by those who were affected by the outage.

“Beginning today, log into the My T-Mobile website, where there will be a recovery tool to restore contacts you may have lost during the recent service outage. This tool will enable you to view the contacts you had on your device as of October 1. With a few clicks and a confirmation, you will be able to restore these contacts to your Sidekick. If you have recreated some of the same contacts on your Sidekick since October 1, you can choose to keep both sets of contacts, merge them, or just keep the set of contacts now on your device. You may also edit any partial or complete duplicates on your Sidekick after restoration,” the Redmond-based company announced in a press-release.

At the same time, Microsoft also stated that it continued the work on restoring data that was compromised during the server breakdown. Following the restoration of contacts, Sidekick users should soon be able to restore other personal files they had backed up on the Danger / Microsoft servers, including photographs, notes, to-do lists, marketplace data and more. T-Mobile, the carrier that delivers the Sidekick devices to its users, stated the following: “Microsoft/Danger continues its efforts to recover pictures, calendar entries and to-do lists, which may be available in the future.”

Those of you who have been affected by the outage should head to the wireless carrier's website here to learn what you need to do to restore your data. The company also provides extensive instructions on its website, so make sure you check them out before proceeding.