14 DAY TRIAL // T-Mobile Sidekick users have been going through a rough period lately, as the Danger Services they were relying on were interrupted on Friday, October 2, and latest reports suggest that it is possible for some of them to never recover the personal files stored in the cloud and lost during the outage. T-mobile has already issued a statement on the matter, announcing that the services have been restored to almost all users, and that “there is hope” that data will also be restored.
As many of you might already know, the Sidekick devices came from Danger, a company that was acquired by Microsoft in the meantime, thus making the Redmond-based software giant one of the parties to take the fault for the disaster. The company has issued a statement on the Sidekick problem, saying that the Microsoft-Danger team continues the work on preserving platform stability for the Sidekick customers.
“We have made significant progress this past weekend, restoring services to virtually every customer. Microsoft-Danger has teams of experts in place that are working around the clock to ensure this stability is maintained. T-Mobile and Microsoft-Danger continue to do all we can to recover and return customers’ lost personal content. Recent efforts indicate that recovering some lost content may now be possible. We will continue to keep you updated on this front; we know how important this is to you,” the software company states.
Nothing new here, as many of you might already know, since T-Mobile already announced yesterday that the services were back in order and that the lost data might be recovered after all. Microsoft also says that T-Mobile will offer a $100 customer appreciation card to all users who experienced massive data loss and who might not see their files recovered. “We, however, remain hopeful that personal content can be recovered for the majority of our customers,” Microsoft continues, stating that additional details on how things will evolve should be delivered within the following days.