May 5, 2011 08:35 GMT  ·  By

Gamers who bought codes for the recently released Escalation DLC for Call of Duty: Black Ops at GameStop have been experiencing issues when trying to redeem them on Xbox Live.

Call of Duty: Black Ops has just seen the release of its second downloadable map pack, in the form of the Escalation DLC, which was launched earlier this week.

The map pack was downloaded a huge amount of times on Xbox Live, but it seems that many also opted to buy a code for it from large North American retailer GameStop.

Sadly, those that did this were met with problems when trying to redeem the aforementioned codes on Xbox Live.

Microsoft is aware of this problem and, according to Shacknews, has posted a special message on its website, in which it says that "Users may experience issues redeeming GameStop Call of Duty: Escalation map pack tokens."

The company notes that its technical support team is trying to resolve the issue but that users may still encounter problems until everything is completely fixed.

This will no doubt annoy quite a few avid Black Ops players, as they've waited quite a long time for Escalation DLC.

The new map pack brings four new levels for the competitive multiplayer mode as well as a fresh scenario for the Zombies cooperative one, which you can check out their description below.

"In Multiplayer, battle it out in "Hotel", on the roof of a Cuban luxury hotel and casino against the vivid backdrop of old Havana; "Convoy" delivers intense, close-quarters combat at the scene of an ambushed US military convoy; "Zoo" takes you on a wild ride in an abandoned Soviet Russian Zoo, with danger at every turn; "Stockpile" pits players in a remote Russian farm town housing secret WMD facilities."

The special Call of the Dead scenario sees players enter the zombie-killing shoes of celebrities like Danny Trejo or Sarah Michelle Gellar, and battle the legions of undead led by famous director George Romero.

The Escalation DLC is now available for purchase on Xbox Live for 1200 MS Points ($15).