Google to deliver an update 'in the next week or so'

Jan 26, 2010 08:38 GMT  ·  By

Nexus One by HTC is the first mobile phone that became available for purchase with Google's Android 2.1 operating system on board, and also the first device to be sold directly via Google's own web store. The handset is available for purchase in the US since early January, and users can shag it either free of contract or with a two-year service agreement with wireless carrier T-Mobile. Either way, one will only be able to use the phone on T-Mobile's airwaves if one wants 3G connectivity on it, though it seems that this is one of the main issues the Nexus One comes to the market with.

There have been numerous complaints regarding the poor 3G connectivity Nexus One shows, and T-Mobile and Google already said that they were aware of the problem and that they were looking into it. However, that happened several days ago, and nothing specific on the matter was unveiled until now, when a Google employee noted on the Nexus One Help Forum that the company is working on a software update for the phone so that users will enjoy better connectivity on their handsets. Here's what the post reads:

I wanted to post an update to the Nexus One Help Forum to let you know what we've been working on to help address the 3G issues some of you have been facing. I also wanted to thank you for being patient as we work to investigate the problem, an effort which has included our hardware partners.

Our engineers have uncovered specific cases for which a software fix should improve connectivity to 3G for some users. We are testing this fix now, initial results are positive, and if everything progresses as planned, we will provide an over-the-air software update to your phone in the next week or so. It may be, however, that users are experiencing problems as a result of being on the edge or outside of 3G coverage, which a product fix cannot address.

In other words, it should be only a matter of days before Google and T-Mobile will come up with a fix for the 3G issues Nexus One shows. As many of you probably know by now, the problems weren't reported by all users, which might suggest that T-Mobile's 3G network might also have something to do with the issues. However, one can only hope that the fix they are currently working on will eliminate all inconveniences. Stay tuned to learn more on the matter.