Twitter Adds Human Faces to DM Conversations with Business Accounts

Twitter Adds Human Faces to DM Conversations with Business Accounts

The new feature allows a more personal approach to online customer service, creates deeper bonds with businesses

Twitter Lets Users Send Links to Tweets in DMs, Spammers Take Advantage

Twitter Lets Users Send Links to Tweets in DMs, Spammers Take Advantage

Watch out for spam tweets and the links you get via direct message