14 DAY TRIAL // Microsoft Edge is rapidly becoming a widely-adopted application, not only because it’s the new default on Windows 10, but also thanks to actually being a worthy browser.
But this doesn’t necessarily mean there aren’t things to improve, and one of the features Microsoft is currently trying to figure out is a bug causing the app to crash when loading YouTube.
As spotted by TechDows, a problem reported several weeks ago caused Edge 90 to close unexpectedly when YouTube is loaded in the browser, and at the first glance, add-ons or third-party extensions aren’t the ones to blame.
So the culprit is possibly a browser component, and a Microsoft engineer has suggested disabling hardware acceleration to see if this helps.
Not everybody can get YouTube up and running in Edge with this workaround though, so Microsoft is actively investigating the issue and calling for users to submit feedback in order to help the company figure out what exactly is happening.
Fix likely in the works
“To help the team out with the investigation, you should be able to see the crashes you've experienced on edge://crashes,” a member of the Microsoft Edge team explains on reddit.
“There's a Send feedback button on the right side of this page for each crash the browser has logged, and providing additional context in the description is helpful for the team to understand the context to the data. However, if you don't see any recent crashes, please do submit feedback if you experience the crash again immediately after recovering Edge by heading to the ... menu > Help and feedback > Send feedback.”
At this point, it’s not yet clear when a fix is supposed to land, but expect an update to see the daylight any day now, especially given the Microsoft Edge team is already looking into all the reports.
The Canary version of the browser also seems to be hitting similar crashes on YouTube.