Gamers cannot access matchmaking and friend finding

Mar 28, 2016 14:26 GMT  ·  By

The team in charge of the Xbox One is announcing that it is working to eliminate a problem with the Xbox One online gaming services that started affecting the infrastructure earlier in the day and is not allowing players to access matchmaking, friends finding, DVR action, leaderboards, editing for avatars, pictures and cloud storage.

The official page states, "Issues with Matchmaking? We're on it! Our team is engaged and hard at work trying to get everything back to normal. Thanks so much for your patience while we work. We'll update you again when we know more."

It's unclear when the Xbox Live online match services will be brought back online, but gamers who want to be notified can register on the Microsoft page to get a message as soon as they can get back into action.

The Xbox One has been affected by problems with its online infrastructure quite a few times this year, and the platform holder has been quick to eliminate their causes, although users have been complaining about their limited ability to play with friends.

Recently, the company issued compensation to those who were unable to access the video game linked to Xbox Live Gold because of network trouble.

Online gaming is one of the most important features of the current generation of hardware

The fact that the Xbox One online services have been down for periods of time is a concern because more and more gamers are interested in playing with other humans, and developers add more features to encourage this behavior.

Sony also faced trouble for its own PlayStation 4, and the PSN is seen by many as being more vulnerable after the hacks in 2011 that affected a wide variety of users.

The two companies have pledged to work together to find out which groups are launching DDoS attacks against their networks and to try and increase security levels in order to keep downtime to a minimum.

Hackers have been attacking the network in order to make points about their displeasure with decisions about the Xbox One or to protest how Microsoft is treating its customers.

These problems might become even more important if Microsoft and Sony ever decide actually to connect their networks to create cross-platform play capabilities for their two devices, something that the former initially proposed.

Apparently, the technical solution for this issue is relatively simple, but the two companies will have to solve the political problems posed by such a move.