14 DAY TRIAL // Microsoft is working very hard to convince more developers to code for its new Windows platforms, but here’s a story that certainly doesn’t help bring more people on board.
The developer of Fhotoroom, a very popular application that’s available on Windows Phone and Windows for PCs, complained on Twitter that Microsoft didn’t make any payment for no less than 5 months, despite trying to contact the company through the standard channels.
While the developing team explains that they had no intention of bashing Microsoft or making this thing public because accidents do happen, they had no other choice than to post on Twitter because the company wasn’t replying when contacted privately.
Microsoft replied after the problem went public
Speaking with BI, the developer of the app explains that Microsoft quickly responded after the post on Twitter went live, and the payment has since been made.
“[The aim was] not ... to get out a story or attack Microsoft,” he was quoted as saying. “I simply ran into a complete road block on solving a payment issue through normal [Microsoft] channels for 5 months. Public channels are unfortunately sometimes the only way for large companies like [Microsoft] to be able to see an internal process that is failing.”
Brandon LeBlanc, Senior Program Manager at Microsoft on the Windows Insider Program Team, also replied to the original tweet and submitted the message to those in charge at the Redmond-based tech giant, so the issue was quickly resolved after that.
But despite the fact that the problem has been fixed so fast after the right people heard about it, it also raises more concerns in the developer community, who might be afraid of not getting payments for a long period of time. And certainly, that’s not what Microsoft expects to happen in a time where it’s trying so hard to get closer to the developer community.