14 DAY TRIAL // Some users are now complaining that Windows 10 version 2004 can’t be installed with the Media Creation Tool, and all they get is a weird error that doesn’t say too much about what’s going on.
Windows 10 version 2004 was released a couple of months ago, and Microsoft used a gradual rollout approach in order to make sure that it discovers major bugs as fast as possible.
However, the company offered several download methods for eligible devices, including not only version 2004 released on Windows Update but also the Media Creation Tool, an app that comes with a series of extras, including setting up bootable media for other devices.
Nevertheless, a bunch of users claim that installing Windows 10 version 2004 with the Media Creation Tool no longer works, and the process fails with the following rather unusual error:
We couldn’t install Windows 10. We’ve set your PC back to the way it was right before you started installing Windows 10.
0xC1900101 – 0x20017 The installation failed in the SAFE_OS phase with an error during BOOT operation.
How to resolve the issue
Needless to say, this isn’t the kind of error that helps users too much, albeit Microsoft does provide extra information on how to deal with it. A dedicated page that details what to do if you experience this error is available on Microsoft’s docs site, and the software giant explains that this error itself is a generic rollback code.
Fixing the whole thing, however, isn’t an easy task, as users just need to turn to a series of general recommendations, like uninstalling applications and removing any devices and peripherals that aren’t needed.
“To resolve a rollback that was caused by driver conflicts, try running setup using a minimal set of drivers and startup programs by performing a clean boot before initiating the upgrade process,” Microsoft says.
Users hitting such errors on the Media Creation Tool, however, should also try to get version 2004 from Windows Update. If anything, there’s a chance an upgrade block is in place for their configuration, and this is why the update fails on the Media Creation Tool as well.