14 DAY TRIAL // In theory, the Windows 10 Feedback Hub is an application supposed to let Microsoft users report bugs discovered in the company’s software, like the operating system and Microsoft Edge, and send their suggestions on how to improve the products.
In practice, however, the Feedback Hub has become just the perfect home for political trolls, ads, and spam that not even Microsoft seems to be interested in blocking.
Someone on reddit has signaled this issue the last weekend, explaining that some of the posts, many of which include political comments, have been there for more than a month.
As if ignoring the spam in the Feedback Hub wasn’t enough, the same user explains that the reporting feature is pretty much useless, as hitting the “Report Abuse” button for more than three times in a row for different posts actually disables the tool temporarily.
“Microsoft pushing me to Linux”
And of course, with the amount of spam that goes live in the Feedback Hub increasing, it was only a matter of time until people started criticizing Microsoft for the way they handle feedback sent by users.
“Guess this is ultimate proof they don't read feedback,” someone explains. “It is truly incredible to see how hard Microsoft is trying to push me the Linux way,” another user posted.
This isn’t the first time Microsoft is accused of not keeping an eye on what happens in the Feedback Hub.
Back in late 2018 when the company shipped Windows 10 October 2018 Update, or version 1809, the update was released with a bug that caused the removal of some files stored in libraries. Shortly after Microsoft pulled the update, it was discovered that the issue was actually reported by insiders in the Feedback Hub, only that someone the company missed it, shipping the update with the data-removal bug.