14 DAY TRIAL // Mobile messaging service WhatsApp is experiencing another outage, with users worldwide unable to connect and chat with their contacts.
At the time of writing this article, the service appears to be down in both Europe and the United States, with multiple users confirming that their devices are stuck with the “connecting” message when launching the app.
The outage has nothing to do with the platform you are using, so the same issues are being experienced on iOS, Android, and Windows phones. There’s no statement from WhatsApp as to what happened to the service.
As for the possible causes of the outage, it wouldn't be the first time the parent company has to deal with DDoS attacks, but without an official statement, it's hard to tell whether this is the case or not. As it usually happens when WhatsApp outages occur, a statement won't be provided unless it's a large scale attack that requires additional information to protect users.
We have reached out to WhatsApp for more information and will update the article if an answer is offered.
UPDATE: Access to WhatsApp is slowly being restored across Europe, but users in the United States are still unable to connect.
UPDATE 2: While WhatsApp seems to be back up in Europe, there's a noticeable delay in sending and receiving messages, though it appears the company is trying to address the issues.
UPDATE 3: WhatsApp now seems to be working correctly for all users, so congrats to the developing team for addressing this so fast.