14 DAY TRIAL // Samsung announced the Galaxy S8 and Galaxy S8+ one month later than expected, as the company wanted to make sure that the new flagships weren’t affected by any issues and that extensive tests were conducted for user safety.
But Korean customers, who recently received their smartphones, have noticed an inconvenient issue with the display on the Galaxy S8 and Galaxy S8+. Apparently, the display seems to be plagued by a vague red discoloration which can’t be corrected from the color display settings menu.
Local reports reveal that users took photos of their smartphones’ displays and asked others whether the reddish tint was noticeable. The images do reveal a rather reddish shade of the display, which could become quite inconvenient after prolonged use.
Samsung responded to Galaxy S8 and Galaxy S8+ users
The South Korean smartphone maker caught wind of the issue users are facing and stated that "It is not a quality problem and it can be adjusted with the phone itself. If the color still appears to be reddish, customers can change it at the service center."
While that seemed to settle the issue, some users claimed that they weren’t able to adjust the color and change the reddish tint because the display was already optimized. Samsung uses deep red technology for ensuring color balance on the Galaxy S8 and the rush to mass produce the smartphones didn’t leave Samsung much time to adjust the color balance in an optimal way.
Sadly, some Galaxy S8 and Galaxy S8+ users weren’t able to fix the issue themselves, but they are left with the option to exchange their devices for new ones at the service center. Unfortunately, there’s no information on how many units are affected by the color display issue, but we presume their number is limited. Samsung’s latest flagship is surely popular in its home country, where 1.6 million consumers already visited experiential zones that Samsung set up for showcasing the Galaxy S8.