14 DAY TRIAL // Although the Galaxy Note 7 was an amazing device on paper, its proneness to catching fire led to the phone’s discontinuation in October last year. The phone’s defect was first attributed to faulty batteries, but after switching battery suppliers, it became clear that there was more to it.
After announcing the discontinuation of the Galaxy Note 7, Samsung launched an investigation to find the exact reason why the phone caught fire. Now, Android Central reports that Samsung completed its investigation and will be making the results public by mid-January.
Other details weren’t provided, but only two weeks are left until Samsung will finally shed some light on the matter and reveal what actually went wrong. It is a known fact that the company investigated the units that caught fire and sent the results to third-party laboratories.
A combination of factors may have caused the Note 7 to catch fire
The actual defect is unknown, although many speculated back in October that a combination of factors ultimately led to the Galaxy Note 7’s demise. Those factors could be connected to the phone’s design and upgraded specs.
By mid-January, Samsung would have hopefully revealed the results and thus regained some consumer trust, which it clearly lost during the first two months of autumn last year. The company was relying heavily on the Galaxy S7 and Galaxy S7 edge to maintain sales quota during the holiday season, which has just ended.
Samsung will continue to promote the Galaxy S7 series until the new Galaxy S8 is announced, supposedly in April this year. The upcoming smartphone will borrow some features from the late Galaxy Note 7, including the S Pen which will be made available as an external accessory.
Meanwhile, the remaining Galaxy Note 7 smartphones still in the wild will gradually receive OTA updates this month, which will basically brick the phones and make them unusable. AT&T and Verizon are the next carriers to issue the update on January 5.