Company yet to release a statement on the glitch

Jun 20, 2022 18:17 GMT  ·  By

While you may be tempted to think that Samsung Pay is exclusive to Samsung smartphones, it is now, as the South Korean company knew that such a restriction would have limited its audience in a substantial manner.

As a result, Samsung Pay can also be enabled on non-Samsung phones, as long as a Samsung smartwatch with payment support is paired with the device.

In other words, you can also use Samsung Pay without having a Samsung Galaxy smartphone.

Not anymore, it seems, as reports online reveal that Samsung Pay has mysteriously stopped working on non-Samsung phones for a reason that nobody can figure out just yet.

No official word from Samsung just yet

Most users are getting an “ID not valid” error when trying to activate Samsung Pay.

“Same here. Pixel 6 Pro with Galaxy Watch 4 Classic. Id not valid when trying to activate Samsung Pay watch plug in. Uninstalling/Installing all Samsung apps in the phone and restoring the watch to factory presets does not help,” someone says on reddit.

On Samsung forums, however, someone claims they’ve reached out to Samsung support, only to be told that support for non-Samsung phones has already been dropped.

Certainly, such a decision would be totally surprising, especially because it would impact quite a lot of people. As per SamMobile, Samsung would typically announce such changes in advance, so let’s take everything with a healthy dose of skepticism until an official announcement from the South Korean company is actually offered.

“About your issue, as per checking, currently, the Samsung Pay usage on other phones has been changed. Thus, only supported Samsung phone models are able to use Samsung Pay, as other Android phones are no longer able to use it as previously,” the response from Samsung support allegedly reads, according to one of the users struggling with the glitch.