14 DAY TRIAL // Microsoft’s Office 365 is down once again, with users in Europe reporting issues connecting to their accounts. Services like Outlook, Skype, and OneDrive are currently not available.
While Microsoft hasn’t released a statement to acknowledge the problems, DownDetector seems to point that several European countries are affected. Parts of the United Kingdom, Belgium, Sweden, Germany, France, Italy, and Latvia are most affected.
Somewhat surprising is that Microsoft’s Office 365 service health page claims “everything is up and running” with all services that users indicate to be down, including Outlook, OneDrive, and Yammer said to be running properly.
Some users reveal that Exchange clients work correctly, and only the web access appears to be impacted by the outage. Others point out they’re not able to login to Skype and their password is being refused. Several said that they can send emails but not receive anything.
Microsoft aware of the problem
According to Microsoft customers who posted on DownDetector, trying to access Office 365 email inboxes fails with error AADSTS90033 and a message that reads "Service is temporarily unavailable. Please retry later." Microsoft has reportedly told admins that it’s aware of the issues and working on a fix.
“We're analyzing diagnostic data to isolate the root cause and identify steps to remediate the issue. This issue could potentially affect any of your users if they are routed through the affected infrastructure,” the firm was quoted as saying.
We’re also seeing reports that the Azure Portal could be down, and as a result, Office 365 is hit by an outage as well.
This isn’t the first time Office 365 services go down in Europe lately, and performance has been rather a crazy roller coaster ride in the last few months, with many customers complaining of issues like failed logins and inconsistent experience.
We’re still waiting for some information from Microsoft on the Office 365 service health page, especially as the company acknowledged the problems for admins.