14 DAY TRIAL // Microsoft has recently released another optional cumulative update for Windows 11 devices, but as it turns out, it’s already causing some problems on devices where it’s being installed.
More specifically, it looks like devices where cumulative update KB5014019 is deployed are experiencing a compatibility problem with specific Trend Micro products.
“Trend Micro is aware of a compatibility issue between the User Mode Hooking (UMH) component of several Trend Micro endpoint solutions and the latest Microsoft Windows 11 and Windows Server 2022 optional preview patches (KB5014019) released on May 24, 2022.
The UMH component used by several Trend Micro endpoint and server protection products is responsible for some advanced features such as ransomware protection,” the security vendor announced recently in a tech support document.
“Trend Micro is aware of a potential issue where customers who apply the optional Microsoft Windows 11 or Windows 2022 optional preview patches (KB5014019) and reboot would then find that the Trend Micro UMH driver would stop.”
A fix is currently in the works
Trend Micro says it’s already working on a fix, but for the time being, there’s no ETA as to when a patch could go live. However, the company claims it wants to release it to its clients before the cumulative update enters the automatic rollout phase.
This is projected to happen next month as part of the Patch Tuesday cycle targeting Windows devices.
“Trend Micro is currently investigating this issue further in order to address it before the optional Windows patch becomes mandatory. Customers who have already applied the optional Windows patch may either uninstall the patch temporarily or contact Trend Micro support for further assistance with a UMH debug module,” Trend Micro explains.
KB5014019 is an optional cumulative update for Windows 11 devices, and unless you manually requested it from Windows Update, then the update shouldn’t be installed on your device.