The company is already testing a fix in Firefox 83 beta

Oct 23, 2020 21:44 GMT  ·  By

Mozilla rolled out Firefox 82 a few days ago but the company now has to slow down the automatic rollout due to bugs reported by users.

More specifically, TechDows has noticed two different widespread issues plaguing Firefox and which Mozilla has already acknowledged.

The first of them concerns the printing issue, as some users discovered that printing receipts is no longer working as expected, and what they get is just a blank piece of paper. Mozilla has already started an investigation for this issue, and the company is now testing a fix in the most recent Firefox 83 beta build.

Antivirus issues

But what’s worse is that Firefox no longer seems to be playing nice with various antivirus products installed on Windows devices.

The browser crashes on launch on devices where software developed by Symantec and Trend Micro is installed, and someone claims that the whole thing happens even when Windows Defender, the default Windows 10 antivirus protection, is enabled.

“I've been on 81.0.1 build, I updated to Firefox 82 today and Firefox won’t start anymore, I did an install refresh, did a reinstall, doesn’t seems to work, I had an older version of Firefox developer edition installed which was working, today I updated it to 83 and it also won’t start, I tried Firefox ESR 78.4.0esr which is working fine. suspect it has to do something with 82 changes. I’m in a windows machine with 1909 build 64 bit and have Symantec endpoint installed, it's a work lap and I tried reproducing the same issue in colleagues laptop with similar spec and he is also facing the same issue. could be an AV issue or driver issue,” one user explains in a Bugzilla post.

A new Firefox update to resolve these problems is now expected next week.