Users blast Microsoft for the new Flow experience

Mar 23, 2017 09:49 GMT  ·  By

Microsoft’s most recent update for the SwiftKey Android keyboard app introduced a new Flow experience that’s supposed to make typing substantially faster by adjusting some of the existing settings.

We all know that changing something that works perfectly fine makes no sense, and Microsoft now knows it too, as users who installed the most recent SwiftKey update not only that slam the firm for the new Flow experience but also threaten to remove the application altogether.

Specifically, users are angry with several new features introduced by SwiftKey, but in most of the cases, it all comes down to two major changes.

First and foremost, it’s the prediction system in the Flow system. Starting with this update, SwiftKey no longer offers predictions as users type, but displays corrections in the suggestion bar. This means that when typing, the application doesn’t predict the next word, but shows a correction for the one you type, clearly making things substantially slower.

To get a prediction for the next word, users first need to tap on one of the corrections and only then continue typing as they were able to do before the update.

No more automatic spaces at the end of words

Then, it’s the way SwiftKey puts a space at the end of the words when using the swipe feature. Starting with the last update, the application no longer does this, so once again, users manually have to do this, making typing more painful with every single word.

Reviews posted in the Google Play Store say it loud and clear that users aren’t pleased with the changes implemented by Microsoft in this SwiftKey version and call for the company to revert to the previous approach.

“The last update ruined it! It doesn’t predict the next word anymore. It waits for a space to be clicked to do that, but if you click on space after a word, it will enter a dot! And swiping is a bit off! Please revert to the previous version,” one user posted.

As far as Microsoft is concerned, the company says it’s monitoring these comments, but no specifics were provided on whether it could return to the previous Flow system or not.

“We are all aware of the response and are monitoring the situation to determine the best course of action, and to improve the keyboard for all of our users,” the firm said in a vague statement.