Redmond fixes Surface Pro 4 sleeping issues

Feb 18, 2016 09:46 GMT  ·  By

Microsoft has released a new update that comes to “address feedback” that the company has received since the debut of the Surface Book and the Surface Pro 4, and while this update brings several performance improvements, it also fixes one of the biggest issues on the two devices.

Specifically, this update is here to address the sleeping issue that the Surface Book has been experiencing since launch, as it includes power management tweaks that should help the device correctly enter in standby mode and avoid battery drains during this whole time.

Panos Panay, head of the Microsoft Devices unit and the creator of the Surface, has said in a post that this new update is entirely based on feedback received from buyers. They are the ones who have suggested new ways to improve the Surface Book and the Surface Pro 4, but have also reported problems that they experienced with their devices.

“We love our Surface customers. You are our early adopters and our fans and you keep inspiring us with what you are able to do with Surface. You keep pushing us to make Surface even better,” Panay has stated.

More updates coming soon

For the record, the sleeping issues were first reported in late 2015, and Microsoft promised a fix in January, but the patch was pushed back one month because the company needed more time for testing.

Now Microsoft promises that more improvements would be released to Surface devices in the coming months, especially because it wants the experience with both the tablets/laptops and Windows 10 to be flawless.

“We are committed to continuing to improve Surface - to keep pushing out updates to make your device more awesome. And to continue to help all our customers realize the full benefits of the latest silicon and Windows 10. With that in mind, one of the most important steps you can take is to ensure your Surface is up-to-date with the fixes we post on Windows Update,” Panay has added.

At the same time, Microsoft is also working on the next-generation Surface lineup, which should see daylight sometime later this year, most likely in October (12 months after the debut of the existing models).