Intel and HP issues should now be corrected

Oct 15, 2018 04:51 GMT  ·  By

Microsoft has released a pair of updates supposed to resolve issues experienced by HP and Intel systems upgraded to Windows 10 version 1809.

The release of Windows 10 October 2018 Update (version 1809) has been far from smooth, and so far users have reported all kinds of bugs, including issues breaking down audio and causing BSODs after the upgrade.

The first problem leaving them with no sound on Windows 10 version 1809 occurred in the case of Intel audio hardware. Update KB4468550 is specifically supposed to fix it and restore the sound on the impacted machines.

“This update addresses an issue where after installing the Intel Smart Sound Technology driver (version 09.21.00.3755) via Windows Update or manually, computer audio may stop working,” Microsoft briefly says in the description of the update.

The patch is released on Windows Update for affected systems, and users can also download it from the Microsoft Update Catalog. A system reboot is required to complete the installation.

The HP fix

KB4468304 repairs the HP bug triggering a BSOD at boot after upgrading to Windows 10 version 1809. Microsoft confirmed this issue late on Friday, and the fix is now available on Windows Update and on the Microsoft Update Catalog. Microsoft says the same glitch could be experienced on Windows 10 version 1803 (April 2018 Update), so the update would be offered to systems running this older release too.

“After installing the HP keyboard driver, version 11.0.3.1, via Windows Update or if you manually installed it, HP devices may experience a blue screen stop error: WDF_VIOLATION,” Microsoft says.

Right now, Windows 10 October 2018 Update is still suspended, and no other systems can install it. The rollout has been halted earlier this month after Microsoft discovered a critical bug leading to data loss on a number of systems. A fix has already been developed, but it’s currently being tested as part of the Windows Insider program.