14 DAY TRIAL // Microsoft has officially acknowledged an issue hitting Microsoft Teams and causing message delays as well as live events.
The company confirmed on Twitter the whole thing only affects users in North America and South America are affected, revealing that a fix is being worked on as we speak.
“We're investigating an issue in which users located in North America may be experiencing delays when receiving chat messages within Microsoft Teams. Additional information can be found in the admin center under TM240228,” Microsoft said in the original tweet posted a few minutes ago.
“We've determined that Teams live events may also be impacted by this issue, and we've confirmed that users located in South America may also experience impact. Additional information can be found in the admin center under TM240228,” the company later added.
Microsoft says its engineering teams are already developing a fix, but for the time being, there’s no ETA as to when it could be shipped.
Huge growth for Microsoft Teams in 2020
However, at the first glance, it all comes down to a networking issue, the company explains.
“We've identified a potential networking issue that may be causing the problem. We’re working to confirm our findings while simultaneously exploring the optimal solution to remediate impact. Additional details can be found in the admin center under TM240228,” it says.
The number of users on Microsoft Teams has skyrocketed last year as the world entered a lockdown caused by the global health issue, with many companies who started working remotely buying subscriptions to allow employees to remain productive from the safety of their own homes.
Microsoft revealed last October that the number of daily active users on Microsoft Teams reached 115 million, a massive increase that was recorded throughout the entire year as the world struggle with the pandemic.