Mac reliability highlighted in a new survey

Jun 21, 2019 06:43 GMT  ·  By

The reliability offered by Apple’s computers is highlighted in a new survey conducted by market research firm Vanson Vourne for Jamf, with a significant number of respondents claiming they experienced little to no issue with their Macs.

Specifically, no less than 40% of the enterprise respondents participating in the survey said they had absolutely no problem with their Macs in the last 12 months.

If an issue did exist, it was most often related to the network, so it wasn’t caused by the device itself. 74% of the people who previously used a Windows device claim everything’s much smoother now on a Mac, as they experience fewer issues than before.

70% of the respondents claimed they hit two or fewer errors on their Macs in the last 12 months.

Mac apps easier to use

Enterprise users seem to love Macs, and 97% of them claim Apple devices helped them achieve better productivity, while 95% said these computers increase creativity. A total of 94% pointed to increased self-sufficiency following the use of a Mac, and 91% said improved collaboration is the main effect.

“Mac is perceived to be more effective in the workplace than any other device brand. Of those surveyed, 79% agree they could not do their job as effectively without being able to use a Mac. And 83% of respondents in the job roles of Information Technology and Human Resources feel using a Mac is critical to their job function,” the survey notes.

Unsurprisingly, 89% of the users who participated in the survey say the believe Mac applications are easier to use than on Windows.

“Answers vary little by job function. For example, 94% of Human Resources professionals are more likely to agree that Mac apps are easier to use than apps on other computers, while 93% of Information Technology professionals and 87% of Engineering professionals agree with this sentiment,” the marketing research firm explains.

Overall, the survey shows that Apple remains a strong choice in the enterprise despite Microsoft’s aggressive push in this market. Macs are here to stay, there’s no doubt about it, and the factors that made them successful so many years ago seem to drive their adoption these days too.