14 DAY TRIAL // A man from Ohio, United States, claims that his brand-new iPhone XS Max caught fire in this back pocket after just three weeks of use.
Smartphones on fire still bring back fresh memories of the Samsung Note debacle, and each time something like that happens people notice. It’s also true that those types of incidents seem to happen rarely, despite the fact that batteries are getting bigger.
Also, interesting enough, it also looks like iPhones are the ones with this problem, for the most part. And while the chances of your phone catching fire out of the blue are pretty slim, they’re not quite zero, and you should keep that thought in the back of your mind.
iPhone XS Max is hot of the shelf and into a man’s pocket
Josh Hillard from Ohio says that he felt his iPhone XS Max hot in his back pocket, and it was quickly followed by thick smoke. He was in a break room at that time, with a female colleague. He ran out, took his pant off, and someone else the company used a fire extinguisher to put out the flame.
Naturally, he went to the Apple Store to see what could be done about it, but it seemed that Apple would only provide a new phone. Josh could not get any compensation for the burned clothes and the small burn the phone left on his leg, so he took the phone back and contacted Apple care over the phone, but with no success.
Josh Hillard sent over the story and images of the burned phone to iDrop News, and he’s looking into legal action. He got some X-rays and a doctor’s report for the smoke inhalation, and he doesn’t think that a new phone is enough compensation.
While it does sound like a possible scenario, the incident is a little bit strange. First of all, he could have had a much more significant impact with the story and the photos if he sent them to a larger media outlet.
Furthermore, the quotes used in the iDrop News report have some strange phrasing, which doesn’t sound natural. “I asked about my clothing and they told me that they could make no promises until the phone was captured,” is an example.
In any case, you can check out the images below, and wait until Apple either responds officially or Josh Hillard goes to court.
