Apple only allows genuine screens on the iPhone 13

Sep 27, 2021 13:29 GMT  ·  By

Apple disabling certain features of the iPhone when third-party repairs are being made is something that’s been around for a long time, but as it turns out, the new iPhone 13 pushes the whole thing to a completely new level.

This is because a typical screen replacement performed at a third-party service center and not at Apple (or at one of the company’s partners) will lead to the iPhone 13 disabling Face ID completely.

And according to a video posted by YouTube by Phone Repair Guru, what you’ll see next is simply an error that Face ID is not available, with a notification warning that the system “was unable to verify this iPhone has as genuine Apple display.”

In other words, if you don’t have a genuine Apple display, the facial recognition system is disabled, and your only option that that point is to just head over to an Apple Store and ask for another screen replacement.

Still possibly to replace some components

The good news, if you’re the kind who likes to see the glass half full, is that Apple still allows some screen repairs without disabling any feature of your iPhone 13.

So while the Cupertino-based tech giant does disable Face ID when you replace the entire display, you can still install a new microphone, a proximity sensor, or an ambient light sensor without worrying about losing some functionality of the device.

Needless to say, Apple hasn’t offered any statement on the whole thing, but it’s pretty clear from the video this is exactly how the company wanted to handle third-party screen replacements on the iPhone 13.

Unfortunately, the display is the one that most often needs to be replaced, so there’s a chance many people out there will actually end up struggling with this error on their iPhone 13.