OneDrive preventing some devices from getting May update

Jul 10, 2020 20:52 GMT  ·  By

The rollout of Windows 10 May 2020 Update, or version 2004, advances in stages, and this is an approach that worked pretty well before and which Microsoft is likely to use in the future too.

And it’s all because by shipping new feature updates gradually, Microsoft buys more time to detect bugs in the operating system and prevent the new release from reaching other devices that could be potentially impacted.

This is possible with upgrade blocks, which essentially come down to a simple restriction that prevents a specific configuration from getting a new feature update through the typical download channels.

One such a problem is an issue that’s been experienced with OneDrive.

As everybody knows already, OneDrive comes pre-installed in Windows 10, as it’s offered as the native cloud service that allows users to easily upload files and keep them in sync with other devices.

But as it turns out, the pre-loaded OneDrive client is blocking some devices from getting the May update.

First and foremost, where does this happen?

Because the bug occurs in the system, it prevents Windows 10 version 2004 from showing up on Windows Update, so it’s pretty impossible to know if the computer is affected by this problem or not if you just stick with the automatic download mode.

On the other hand, if you turn to the Windows 10 Update Assistant, you could come across an error message that suggests something is going on with the OneDrive client on your computer.

Unfortunately, the error that is displayed is a rather generic one, so it’s up to you to determine what’s causing the upgrade block. OneDrive could be the one to blame, so turning to the solution in this article could help you successfully upgrade the device to Windows 10 version 2004.

But before anything, here’s the error message that you could come across in the Update Assistant if there’s a problem with the OneDrive client on the device:

“This PC can’t be upgrade to Windows 10. Your PC isn’t support yet on this version of Windows 10. No action is needed. Windows Update will offer this version of Windows 10 automatically once the issue has been resolved.”

Indeed, this is how the whole thing works. When no other upgrade blocks are in place for your computer, Windows Update checks to see if the new feature update can be pushed to your device. And if everything is in order, the update shows up on Windows Update just like a regular update.

The fix in this case, however, is as easy as it could be. The only thing you need to do is remove the OneDrive client completely from the device, as this appears to repair the issue until you install the May 2020 Update. Of course, this isn’t really the most convenient workaround for those who use OneDrive regularly, but on the other hand, keep in mind that this is just temporary and you can reinstall the app again after the update to version 2004 is complete.

On the other hand, don’t be too surprised if you hit other issues with OneDrive in Windows 10 version 2004. If the cloud client is blocking the upgrade to Windows 10 version 2004, it happens for a good reason, and there’s a chance that if you bypass this block, then you could hit other issues after installing the operating system update.

Microsoft hasn’t yet provided an ETA as to when the issue could be fixed and lift the upgrade block. There’s no target for Windows 10 version 2004 general availability either, but it’s believed that all devices should be able to get the new feature update by the end of the summer.