Owners are advised to power down their Note 7 phones

Oct 11, 2016 14:04 GMT  ·  By

Samsung has permanently stopped sales and production of the Galaxy Note 7, as the company is one step away from announcing a second global recall of the smartphone. The Galaxy Note 7 phone is basically dead and authorities are trying to make sure that no other incidents are reported.

Last week, a Galaxy Note 7 smartphone started popping and smoking while on a Southwest Airline flight that had yet to depart. The incident caused the evacuation of the whole plane and the flight’s cancellation.

Multiple reports surfaced during the following days and determined some US carriers to stop selling or exchanging the smartphone. The CPSC started an investigation on the matter and Samsung made the decision to permanently halt production of the Note 7.

The Galaxy Note 7 can’t be used on airplanes

Samsung and the CPSC have recently issued an official statement, saying that global sales and exchanges of the Galaxy Note 7 have been suspended. It seems that the Federal Aviation Administration in the US had been waiting for word from the CPSC before it could issue a warning of its own.

“The Federal Aviation Administration urges passengers onboard aircraft to power down, and not use, charge, or stow in checked baggage, any Samsung Galaxy Note7 devices, including recalled and replacement devices,” said the statement posted on its website. The agency posted a similar warning last month, when Samsung announced the first global recall of the Galaxy Note 7.

The Galaxy Note 7 is no longer available for purchase in stores, but Samsung must still recall all of the devices from owners. The company has already advised Note 7 owners to return the phones and get a full refund or opt for another smartphone. Meanwhile, the CPSC continues its investigation on incidents involving replaced Galaxy Note 7 phones and, hopefully, the Commission will announce its findings in the coming days.