14 DAY TRIAL // Recently, we reported that Sprint might start allowing owners of replaced Galaxy Note 7 smartphones to swap their smartphones with other offerings in the carrier’s lineup. It seems that other US carriers have made the same decision, with some said to even stop sales of Samsung’s latest flagship.
AT&T will allow its customers to replace their Samsung Galaxy Note 7 smartphones with other phones offered by the company if they have any concerns regarding the safety of their device, according to Android Central.
The decision was made after a replaced Galaxy Note 7 smartphone caught fire in an airplane, causing the evacuation of passengers and crew. The CPSC is currently investigating the whole incident and an official statement will be provided later.
Verizon also allows customers to exchange Note 7 units with other smartphones
Bloomberg reported that AT&T is also considering dropping the Galaxy Note 7 from its lineup of smartphones. The Note 7 is still listed on the US carrier’s website, it’s possible that the company would expect the CPSC to post the official findings of its investigation before going forward with the decision to stop sales of the Note 7 to its customers.
Verizon is reportedly the third US carrier to consider allowing customers to switch their Note 7 smartphones with other devices. The company might also provide customers with full refunds, if they request them.
T-Mobile did announce that customers can take advantage of its remorse program to exchange or return the Galaxy Note 7 within days after purchasing it.
Samsung representatives have stated that the company is investigating the incident that occurred on the Southwest Airlines aircraft and that it can’t confirm or deny if the Note 7 unit involved was from the original batch or a replaced phone.
Meanwhile, the company is preparing to launch sales of the Galaxy Note 7 in Europe later this month, but its strategy clearly depends on the results of CPCS’s investigation.