Internal document shares more information on the bug

Nov 19, 2020 12:31 GMT  ·  By

Just like the iPhone 11, the new iPhone 12 comes with a series of display problems of its own, including a green tint and screen flickering that occur on all models in the lineup.

In other words, users have come across such glitches on iPhone 12 mini, iPhone 12, iPhone 12 Pro, and iPhone 12 Pro Max, according to reports posted online.

While Apple has remained completely tight-lipped on this problem so far, an internal document obtained by MacRumors shares more information on the matter, with Apple telling technicians to avoid servicing the devices that are brought in for such repairs.

This seems to indicate that Apple is already working on a software fix for the green tint and the screen flickering, though for now, it’s not exactly clear when it could land.

The screen glitches

Users who turned to Apple’s official forums indicate that the problem happens on all versions of iOS 14 they installed on their new iPhone 12 models.

“I bought two iPhone 12 and both has the same issue. In dark surrounding on any brightness lower than 90-100% screen has this ugly glowing! Black pixels are not turning off in dynamic scenes. In static scene black pixels turning off after few seconds,” one user explains.

Someone else says they already sent their iPhone to Apple and the Cupertino-based tech giant delivered another model, only that it also experiences the same screen problem.

“I have the same problem, Apple send me a new iPhone two times now, I think they don’t know what to do. I still hope for a software issue,” they say.

At this point, all signs seem to be suggesting that software patch is on its way, but further specifics will probably be shared by Apple when this release is ready to go live.