Company still trying to determine the cause of the incident

Oct 9, 2017 12:02 GMT  ·  By

Several iPhone 8 Plus units experienced battery problems, with at least seven confirmed cases in different parts of the world, including Canada, Greece, China, and Hong Kong.

While Apple hasn’t provided a statement on the cause of the incidents, the company originally said that it was investigating reports and looking into devices to determine what might have led to smartphones splitting apart.

Today, the Cupertino-based company reiterated the same thing, explaining that it’s still investigating but without providing any other details, according to a report from the BBC.

Even though no other specifics were offered, Apple reissuing the same statement is living proof that the company is indeed aware of the many reports of swollen batteries that made the rounds lately and is concerned that the few incidents could be an indicative of a more widespread problem affecting a bigger number of iPhone 8 Plus units.

Samsung recalled a full series of phones

According to the reports that reached the web since the iPhone 8 Plus started shipping, the device either shipped with a swollen battery or the battery pack has bloated when charging for the first time, causing the display to come away from the rest of the device.

There were no reports of explosions or fire incidents, but it’s pretty clear that having a smartphone whose battery can inflate is not at all reassuring.

Apple rival Samsung was forced to recall an entire lineup of smartphones last year after it discovered that the Galaxy Note 7 shipped with a bad battery. Due to overheating, the battery unit could inflate on a number of devices and eventually burst into flames, with some reports pointing to damages to surrounding objects and even injuries suffered by owners.

As with everything Apple, there are no details as to how dangerous the bad batteries on the iPhone 8 Plus could become, but hopefully the company would share more information after its investigation in the coming weeks.