14 DAY TRIAL // Vodafone UK is combining the fixed-line and mobile services it offers to small to medium sized enterprises (SMEs) in a new portfolio that supports users whether they work in the office, from home or remotely. 'Mobility Solutions for Business' has been developed by Vodafone UK in response to increased demand for one-stop telecoms services from its SME customers and is being delivered with simplified account management, service and billing.
Vodafone research shows that 86% of its UK business customers already regard the company as a credible supplier of total communications services. 'Mobility Solutions for Business' incorporates the full range of Vodafone UK's mobile voice and data services, now including the recently launched 3G broadband, alongside a comprehensive package of fixed line services including business broadband, carrier pre selection for cost-saving call routing, business numbers (such as 0870 or 0800 numbers) and line rental.
Customer benefits include simplified account and service management structure; direct, single point of contact for all telecommunication support (no voice recognition systems); cost benefits for purchase of both mobile and fixed services.
Elaine Roberts, head of enterprise marketing for Vodafone UK, said: "We believe in true 'mobility' - that is, the ability to connect wherever you are, whether it's fixed broadband to the home desktop or 3G broadband to a laptop out in the field. We are getting a clear message from our customers that they want to consolidate these kinds of services with one supplier. They want simplicity, choice and value and that is exactly what we are providing."
Customers are not tied to buying both fixed and mobile services as part of the same package - they are free to purchase any combination of voice and data services, according to their needs.