14 DAY TRIAL // Even if the world of wireless communication is constantly changing, it is quite easy to notice that T-Mobile is a company that kept providing the highest level of customer satisfaction in the domain, so if the mobile communication industry was a game, T-Mobile would surely be the high-score winner.
"It is a credit to each and every T-Mobile employee that we have once again been recognized by our customers as the leader in overall customer satisfaction. No other wireless company has ever swept all six regions of the country.
For us to now have achieved that accomplishment five times in a row is a remarkable recognition and sign of trust from our customers upon which we will continue to build upon." said Robert Dotson, president and CEO of T-Mobile USA.
The company is the only wireless carrier that managed to rank amazingly above in the industry, according to J.D. Power and Associates 2007 Wireless Regional Customer Satisfaction Study.
T-Mobile USA ranked ahead all the mobile wireless carriers in an area covering 28 of 48 mainland states. The results are really proving that the company is leading in the industry business, and it moreover managed to attract even more customers in the network. The company also offers free shipping for all the products.
"Our employees are totally dedicated to helping customers stay connected to the important people in their lives. It's this day-to-day focus that enables our people to provide the high level of service and superior call quality customers have come to rely on from T-Mobile," said Robert Dotson