14 DAY TRIAL // Major carrier Sprint has just announced that it will replace its old method of delivering mail-in rebate money through checks with a more secure and modern solution offered by American Express.
The new agreement between the two companies saves time and makes it easier to deliver mail-in rebates via prepaid reward cards.
Basically, customers who purchase a Sprint phone and are eligible for a rebate will receive the mail-in rebate via prepaid reward card rather than a check.
For those who are not familiar with the procedure, Sprint customers previously received rebate funds via paper checks that expired in three months.
However, given the new partnership, once the Sprint customer receives the prepaid reward card, the customer can immediately activate and use the card.
According to the carrier, the Card has no fees until six months after issuance, when a $3 monthly fee applies.
“Our goal is to provide premium quality and a great customer experience in all aspects of the sales process. With the help of American Express, we are able to streamline the rebate process and continue to offer our customers the best value in wireless,” said Bob H. Johnson, president-Consumer, Sprint.
Benefits of the program for Sprint customers include:
- Faster rebate processing; - Immediate use of funds when customers receive the card in the mail and activate; - Card may be replaced if lost or stolen; - No fees for activation, balance inquiries or customer service.
“The new program will provide a simplified rebate experience that’s faster than a check and safer than cash. Additionally, many Sprint phones will continue to qualify for instant savings,” added Johnson.
This is not the first time that the two companies collaborate, as Sprint and American Express announced back in July that the Serve mobile wallet application will be made available in the Sprint Zone to customers via Android smartphones.