It's unclear how many players are affected

May 11, 2015 19:52 GMT  ·  By

The development team at EA Sports is announcing that it is currently investigating an issue with FIFA 15 that is not allowing some gamers to get the coins they should be gaining after completing a match.

The official Twitter account of the company says they are aware of the problem and apologizes to all those affected.

EA Sports is not saying how many players are affected by the issue and how long it estimates it will take to find the cause and implement a fix.

The studio is also not saying whether one particular version of FIFA 15 is affected to a greater degree and whether players should stay clear from the game for a while. Also, it's unclear if the new problem is linked in any way to the recent downtime for the football sim.

Presumably, all those who have not been getting coins for their matches will be compensated at a later date.

Coins are important in the Ultimate Team mode for FIFA 15 because they are the resources that players will use to get extra items and improve their team.

Some players will be discouraged from playing if they do not get their rewards when a match is completed, which could affect the game while EA Sports is conducting its investigation and solving the problem.

FIFA 15 will get a range of changes as it reaches the end of its lifetime

The developers have recently explained that they want as many fans as possible to get access to the best players included in Ultimate Team, and that to reach that goal, they will increase the number of coins offered per match.

Other events will also be used to get the community to play more and get more rewards.

EA Sports is also continuing its fight against coin farmers and plans to issue more bans in the coming weeks, while also increasing security around Ultimate Team and the content associated with it.

FIFA 16 is already in development and will probably be launched in the traditional September window.

EA Sports has said that it has big plans to evolve the Ultimate Team mode, but it has not offered any clear details.