Intros the Sprint Free Guarantee

Apr 1, 2010 10:10 GMT  ·  By

On Wednesday, wireless carrier Sprint announced the launch of Sprint Free Guarantee, a promise of best value among wireless offerings in the country. According to the company, the new Sprint Free Guarantee offers new customers the possibility to try out its services for 30 days and, in case they are not completely satisfied, they will get reimbursed for the device purchase and activation fee, as well as a full refund for any other charges or fees.

“Sprint's new guarantee policy is yet another effort by them to respond to the needs of wireless consumers today,” said Sheryl Kingstone, director, Yankee Group. “It's giving consumers the transparency they need to best determine whether they are completely satisfied with the services they want from their carrier. Sprint is putting more power in the hands of its customers and helping to create a better experience for them overall.”

According to the company, the Sprint Free Guarantee is being set in place starting today and comes with a great deal of advantages for users. In case one wants to put an end to the contract, one will have the early termination fee waived, along with all associated taxes and Sprint surcharges associated with these charges, and they will also get a full refund for service plan monthly recurring charges. However, the company notes that any usage above what's included in the monthly service plan will be the customer's responsibility.

“The Sprint Free Guarantee is one of several game-changing policies, services and products Sprint has announced over the last couple of years that has revolutionized the industry. Its award-winning device line-up, great voice and data networks, and its unmatched value in pricing plans are the reasons why Sprint is confident customers will want to give the company a try,” the mobile phone carrier also notes. Those who would like to learn additional details on the new Sprint Free Guarantee should head over to the carrier's website here.