The small gap in Samsung’s phablet, issue or feature

Oct 6, 2014 07:08 GMT  ·  By

It’s been almost a month since Samsung officially introduced the Galaxy Note 4 and about a week since the phablet went on sale in South Korea.

The initial launch of the Galaxy Note 4 in South Korea doesn’t seem to have been auspicious for Samsung as many early buyers found a very small gap between the display and metallic frame, which might be considered an issue by some customers.

Samsung has officially addressed these concerns and said that the gap is actually a manufacturing feature, with no impact on the phone’s functionality.

The handset maker also confirms that the gap has been mentioned in the Galaxy Note 4’s manual under the Troubleshooting category and it’s been explained that over time, friction between parts may cause this very small gap to become slightly larger.

It’s hard to say how large the small gap may become over time, but we suspect it won’t get that big of an issue; otherwise, Samsung wouldn’t have released the Galaxy Note 4 knowing it has a defect that could seriously impact functionality.

Nevertheless, the fact that you can fit a business card into this gap made some people think that Samsung has delivered some faulty Galaxy Note 4 units into the market.

Any gathering dust can be swiped clean with a business card

For the time being, we don’t know how many Samsung Galaxy Note 4 units have this gap, but given that the South Korean company did mention it in the phone’s manual, we can safely assume that if not all, at least a very large chunk of phablets have this gap between the display and the metallic frame.

Obviously, those who already purchased the Galaxy Note 4 wonder how it will affect their phone over a longer period of time, but while we don’t have the answers yet we know for sure that quite a lot of dust will gather inside the small gap.

Samsung Galaxy Note 4 owners can swipe a business card or slightly thicker paper through the gap to clean it from time to time if they are obsessed about this issue, especially that we don’t know yet how this will affect the device.

We agree that this might not be the only Android handset with this needed “manufacturing feature,” but it’s certainly one of the few flagship smartphones that has it.

Sadly, only time will tell whether or not the small gap between the display and the metallic frame will have any impact on Galaxy Note 4’s functionality. What do you think about the #GapGate?

Is this a real issue that should be fixed by Samsung before any Galaxy Note 4 units get released on the market, or it’s just free publicity for the phablet?