New Apple support documents posted online

Feb 25, 2009 13:45 GMT  ·  By

Apple has posted new Support documents online, offering resolutions to some issues that may occur with Safari 4. Apparently, third-party plug-ins may crash the browser. Apple has so far acknowledged one plug-in as able to crash Safari – Glims. Also, the beta browser may unexpectedly quit on users with GrowlMail installed. To avoid these issues, read on.

Among the knowledge base articles recently posted by Apple are two pieces aimed at possible issues on systems with Safari 4 Beta installed. According to the company behind the Mac operating system, “Safari 4 Public Beta may unexpectedly quit with 'Glims for Safari'.” On a more particular note, “Safari 4 Public Beta may unexpectedly quit if 'Glims for Safari' by MacHangout is installed,” Apple says.

Resolution: Uninstall "Glims for Safari" as described over at MacHangout – the makers of the respective plug-in, the support article says. Users are encouraged to head over to the MacHangout web site to complete the task. However, before uninstalling Safari 4 beta users should note that the build 13 of Glims won’t crash the browser anymore. The makers of the plug-in have seemingly fixed the crashing issue in the meanwhile. Those who still wish to uninstall, can use the instructions offered by MacHangout.

The second issue found by Apple is “Mail may unexpectedly quit with Safari 4 Public Beta and GrowlMail installed.” Symptoms: “After installing Safari 4 Public Beta in Mac OS X v10.5.6, Mail may unexpectedly quit when opened if a third-party Mail plugin is installed,” Apple says. “This may occur if you have the third-party GrowlMail plugin installed as well as Safari 4 Public Beta,” reads the second support piece.

To solve this, open a Finder window, choose Go to Folder from the Go menu and “go to this folder (type or paste the following): ~/Library/Mail/Bundles,” Apple says. Remove any Growl plugins from the folder to be able to open and use Mail again.

For those who haven't yet made acquaintance with the new Safari 4 beta, you may download the new web browser using the link below. Safari 4 is touted by Apple as “the world’s fastest and most innovative web browser for Mac and Windows PCs.” The fresh version of the Mac specific web browser introduces the new Nitro engine, which allegedly runs JavaScript 4.2 times faster than Safari 3. Benchmarks showed that Safari 4 beat every existing browser in terms of speed on commonly used operating systems and platforms.

Download Safari 4 Beta (Free)