14 DAY TRIAL // Video game hardware developer Sony and developer Rockstar Games have launched a joint statement which says that neither the 3.61 firmware for the PlayStation 3 nor the video game L.A. Noire are causing the home console to overheat and shut down when the game is running.
The two companies have not provided any other possible reasons for the problem, which has been reported by players since last week.
Nick Caplin, who is the head of communications at Sony Computer Entertainment Europe, has stated, “We have received a very small number of customer support questions about PS3s overheating or shutting down while playing LA Noire.”
He added, “At this time, Rockstar Games and Sony can confirm that neither LA Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise.”
Sony also says that it has not received any more calls about overheating in its support center than on a normal day and that there are so many PS3 running all over the world in different conditions that it's possible that some small number is experiencing weird behavior.
Last week, Rockstar offered support information on its official page which pointed to the 3.61 firmware as being the cause of overheating, but the page has since been taken down.
Caplin has also suggested that the Xbox 360 suffered from similar overheating problems when running L.A. Noire, but his statement has since been deleted.
L.A. Noire has recently received a patch from Rockstar and this might address some of the overheating problems, although they are not listed in the notes as such.
The game has long been in development with independent outfit Team Bondi and was recently picked p by Rockstar.
L.A. Noire tells a dark story set in post in Los Angeles and uses impressive motion capture technology to infuse the experience with emotion.