14 DAY TRIAL // Microsoft is gearing up for an update to its Dynamics CRM service for the second quarter of the year, and it will include the Dynamics CRM Mobile as part for this update.
Through this software update, a new cloud-based, cross-platform, native mobile client service will allow customers the possibility to access the complete functionality of Microsoft Dynamics CRM from almost any device, wherever they are.
The native mobile client service will be made available for all devices running under Android, BlackBerry, iOS (iPad, iPhone), and Windows Phone 7.
The upgrade is expected to arrive sometime in April or May this year, and will bring along a series of other enhancements as well.
“In today’s hyperconnected world, customers need to be able to access their business-critical data on the device of their choice from wherever they are,” said Dennis Michalis, general manager, Microsoft Dynamics CRM.
“These advancements, combined with the strength of the Microsoft platform, make Microsoft Dynamics CRM an obvious choice for any business.”
Through Microsoft Dynamics CRM Mobile, customers will continue to receive the same experience as before, Microsoft explains.
The service will continue offering users the possibility to increase sales, improve customer service, or connect with them when it comes to marketing and management professionals.
“For instance, sales and marketing representatives will now be able to quickly capture and convert leads 24/7 and develop marketing campaigns on the go,” the Redmond-based company notes.
The cloud-based, cross-platform, native mobile client service will offer customers the possibility to sync their information and sales pipelines offline, so that they can stay connected at all times.
“Through the power of xRM, the flexible application development framework of Microsoft Dynamics CRM, customers will also be able to easily mobilize their extended CRM applications by having seamless integration between Microsoft Dynamics CRM Mobile and their existing Microsoft Dynamics CRM environment,” Microsoft also explains.
The Microsoft Dynamics CRM Mobile service will be offered with a starting price of $30 (U.S.) per user, per month. It will offer support for the use of up to three devices for each user.