14 DAY TRIAL // Microsoft’s botched updates saga continues, this time with a patch that was designed for Lync Server 2010 and reportedly failing to install on a number of computers.
Redmond has confirmed in an advisory released today that it decided to stop shipping the KB2982385 security update to users worldwide and at the same time to remove all links from the download center.
At this point, it appears that the botched update wasn’t causing too many issues to computers attempting to install it, but user complaints published online confirm that in most of the cases deployment fails with an error pointing out that the publisher of the driver cannot be verified.
Not much is known now as to the number of computers affected by the problem, but Microsoft has already started work on a fix and will re-release the update once it’s ready.
We’re investigating, says Microsoft
The software giant has already removed the download links of this bulletin to make sure that no other computer that might experience issues will receive it.
The company has said in a statement that it’s already looking into the problems, but has offered absolutely no timing details for the new patch.
“Microsoft revised this bulletin to address a known issue that prevented users from successfully installing security update 2982385 for Microsoft Lync Server 2010. Microsoft is investigating behavior associated with the installation of this update, and will update this bulletin when more information becomes available. As an added precaution, Microsoft has removed the download links to the 2982385 security update,” the company explains.
Computers that managed to install the security update shouldn’t do anything, even though it’s also not clear whether some actually completed deployment of the patch.
Second botched update of the month
This isn’t the first bulletin that Microsoft needs to remove after users reported problems, and it appears that the company continues to experience internal testing issues as more and more faulty patches have been reaching users’ computers in the last few months.
Earlier this month, Microsoft announced that it removed a OneDrive for Business patch after receiving complaints from users who installed it. The reason was unclear, but Microsoft did the same thing and removed the patch from both Windows Update and the download center.
“We are investigating an issue that is affecting the September 2014 update for Microsoft OneDrive for Business. Therefore, we have removed the update from availability for now. We apologize for any inconvenience that this might cause,” the company said earlier this week, again without providing any release date for the revised patch.