The Microsoft CRM North American Customer Summit is a commitment to its customers

Oct 17, 2006 14:05 GMT  ·  By

Top companies involved in financial services, manufacturing, telecommunications, retail but also in an broad range of additional industries have converged in San Diego to attend the Inaugural Microsoft Dynamics CRM Summit. Satya Nadella, corporate vice president and leader of the Microsoft Business Solutions division opened the first Microsoft Dynamics CRM North American Customer Summit today in San Diego.

"The event brings together business and technology leaders from selected Microsoft? CRM enterprise customers in North America to share best practices and discuss future plans with the Microsoft CRM executive leadership team. With the rapid growth of the Microsoft CRM community worldwide, Microsoft now plans to hold annual CRM customer summits in North America and Europe in addition to its popular Convergence user group meetings," revealed Microsoft.

According to Microsoft, the start of the Summit revolved around the presentation of The Redmond Company's investments in technology and solutions. This will lead to a more concentrated discussion with the CRM trajectory and practices at its center.

"The Microsoft CRM North American Customer Summit is a natural extension of our commitment to the success of our customers," said Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft. "It provides a forum where our customers can share their experiences and discuss the opportunities and challenges that each company faces in managing customer relationships."