14 DAY TRIAL // Microsoft has issued a formal apology over the comments of one of its creative directors, Adam Orth, about always-on internet connections for consoles, while still declining to talk about its next-generation device, the Xbox 720.
Microsoft is getting ready to debut the Xbox 720 but, despite this, many rumors are flying around the web about the console.
The latest appeared earlier this week and mentioned that the device requires a constant internet connection and won't even let players start their games or applications if they're not connected online and will suspend their activity if the connection drops.
This generated a lot of negative feedback as many gamers don't have stable connections to the internet.
Things got worse, however, after Microsoft Game Studios Creative Director Adam Orth commented on his personal Twitter account that gamers without active internet access should get with the times and just deal with it, instead of causing drama.
Microsoft has now issued a formal apology for Orth's messages, via the blog of its Xbox community manager Larry Hryb, saying that he isn't a spokesperson and that his attitude doesn't reflect the company as a whole.
"We apologize for the inappropriate comments made by an employee on Twitter yesterday. This person is not a spokesperson for Microsoft, and his personal views do not reflect the customer centric approach we take to our products or how we would communicate directly with our loyal consumers. We are very sorry if this offended anyone, however we have not made any announcements about our product roadmap, and have no further comment on this matter."
Even so, it seems that Microsoft still isn't ready to reveal the Xbox 720 console and this is going to cost it as the company can't explain its features or why it made certain decisions to fans.