14 DAY TRIAL // Much like in the case of the discoloring MacBook, Apple has acknowledged the problem that exists in some models of the MacBook that causes it to intermittently shut down. Also, similarly to the discoloration problems, it is fixing these problems free of charge.
"Some MacBooks may shut down intermittently under normal use," the Mac maker wrote in a memo to some of its service providers this week. "If this issue occurs on your customer's MacBook and the computer meets certain requirements, Apple will cover replacement of the affected parts under warranty."
The complaints over the issue have been getting louder and louder over the past weeks as user's patience for this issue grew increasingly thin. Unfortunately, unlike the discoloration issue that got acknowledged and addressed much faster, the random nature of this one makes it difficult to reproduce so it could be analyzed.
It seems that the problem is connected to the logic board and the heatsink, as the repair of the faulty models involves replacing them both. Both parts should be available at all Apple service providers starting at the beginning of next week, however, for the time being, Apple is channeling all "business-critical" MacBook repairs through its Austin, Texas repair depot for a faster turnaround time.