The company is looking for feedback

Jul 21, 2009 08:52 GMT  ·  By

Microsoft is gearing up to resolve issues that customers have when it comes down to asynchronous programming in .NET. The Redmond company acknowledged that there was indeed frustration related to the Asynchronous Programming Model (APM), and indicated that it would work to enhance support. In this regard, the software giant pointed customers to a survey designed to allow them to give feedback on the APM and Asynchronous Methods.

“We’ve heard our customers’ frustrations with asynchronous programming and their call for improved support. We are hoping to better understand why and how you and your customers use asynchronous programming in .NET and how the support we provide for it can be improved in the future,” revealed Josh Phillips, Microsoft program manager.

Microsoft is essentially looking to better understand the customer's experiences with APM in .NET. Even from the first set of questions, the survey allows respondents to single out the aspects of APM that they consider challenging. But at the same time, the company doesn't want to change what already works and, in this regard, it is also permitting customers to pointy out APM aspects that they are happy about. According to Microsoft, even respondents with a basic experience of APM can go ahead and share their feedback to the company.

“We invite you to complete a short survey on the Asynchronous Programming Model (APM) as well as on a theoretical language construct called “Asynchronous Methods.” Completing this survey shouldn’t take more than 5-10 minutes of your time, and doing so will help us to better understand where the APM is lacking, how we can make asynchronous programming better and, ultimately, how we can increase your productivity and the scalability and reliability of your code. We encourage you to forward this message on to others who may also have had experience with asynchronous programming,” Phillips added.