The company is actively looking into the matter, should resolve it soon

Jun 19, 2012 12:01 GMT  ·  By

Taiwanese mobile phone maker HTC Corporation has officially acknowledged that some of its HTC One X smartphones are plagued by issues related to WiFi connectivity.

For those out of the loop, we should note that some HTC One X users have discovered recently that the signal strength of their handsets would improve when pressing on the back of the device, close to the back camera.

Usually, the device would not be able to take full advantage of its WiFi capabilities, something that could result in lack of wireless connectivity or inability to join available networks.

Of course, not all devices were affected by the glitch, but a good portion of them did, and users were getting annoyed by it.

With HTC officially confirming that some HTC One X devices are experiencing this issue, a solution for the problem should become available in the not too distant future.

"After investigating isolated reports of WiFi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the WiFi antennae connection points,” HTC stated, Android Central reports.

“While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future.”

“HTC is committed to making sure every customer has a great experience and we apologize for any inconvenience this issue may have caused while we conducted a thorough investigation,” the vendor also announced.

What HTC hasn’t unveiled as of yet is how many users were actually affected by the issue, nor the specific manner in which it plans on resolving the problem for each device.

However, more info on the matter is certain to emerge as they find the proper solution for the issue, so keep an eye on this space to learn more info on the matter.