Customers would receive a new laptop every three years

Dec 4, 2008 09:23 GMT  ·  By

Fujitsu Siemens has decided to provide its customers with notebooks for life. To be more precise, those that would buy a LifeBook laptop from the company will be provided with a new one every three years until they die. The deal seems more than attractive, especially as its terms imply that users buy a three-year extended warranty, can only make upgrades  using Fujitsu parts, and they also must turn in the laptop in good condition with the original receipt after three years.

For its part of the deal, Fujitsu Siemens will offer customers a new laptop every three years, one that would have the same values as the originally purchased machine, adding 10 percent so as to cover inflation. The most important aspect here is the fact that the new laptop would be packed with updated hardware and software.

All that consumers have to do is to register their new laptop within 21 days of purchase. After that, they become part of the program for life, yet the deal cannot be passed in a will. In addition, the PC vendor said the maximum number of laptops that could be purchased is limited to ten for both end users or business.

From a certain point of view, Fujitsu seems to be throwing laptops out of the window, yet the company sustains that it will be making money from selling other goods, services, and accessories to its lifetime customers. Such an example refers to the possibility that some would like to invest in a Fujitsu insurance pack to protect their laptop against theft and accidental damage.

According to Fujitsu, the Laptop4Life program underscores the high confidence in its technology. For what it is worth, the deal sounds quite appealing and may attract a lot of people on the company's side.