14 DAY TRIAL // Apple is experiencing server-side problems involving download authentication for application updates. Customers have taken to various forums to complain, and one user in particular has been able to receive confirmation from the mother ship that the issue is real and Apple is working on a fix.
Upon trying to download updates for existing apps installed on their iDevices, some users are receiving an error that states, “the update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.”
A user on Apple Support describes his experience, saying, “i didnt change or log out from my apple id at my iphone 5. But when i wanted to update one of my apps it said ‘update is not available for this apple id either becuase of using different id or....’ then i checked my apple id's apps and most of my apps gone. what should i do to make them back to my apple id account? and i tried to delete those apps and redownload them but it gave the same message.”
Another person writes, “I have the same problem here, I can't update Viber and 9gag and I haven't changed my account settings in the last year, and I don't own another apple account, I've been using this one for years and it's the first time this happens and it's really annoying.”
Taking matters up with Apple, one user received confirmation that the problem isn’t with the iDevices, but with the Cupertino giant’s servers. Upon inquiry, Apple’s help desk came back with the following answer:
“At this time, this issue that you're experiencing with updating apps is being investigated. There are no possible fixes at this current time, as [it's] an issue with our servers, but we are working on it and should have it functioning properly later today.”
As usual, Apple’s System Status page makes no mentioning of the issue ever affecting anyone.
The Mac maker recently had to fix a similar issue affecting iMessage users in Australia. The iCloud has been misbehaving a lot recently, signaling that Apple may be on the cusp of preparing something big.
The company has reportedly acquired Beats Electronics, along with the Beats Music streaming service for $3.2 billion / €2.3 billion. The Cupertino tech giant could be attempting to merge the services with its own iTunes Radio, or maybe it’s getting ready to add all-new cloud-based features for the rumored iWatch.