14 DAY TRIAL // The iPhone continues to amaze people, although now it's about less pleasant features. Apple and AT&T have been brought before the Court by an iPhone customer. His discontent comes from the fact that the smartphone's battery must be sent in to Apple in order to be replaced after 400 charges.
Jose Trujillo is the plaintiff who has filed a class action lawsuit in Cook County against Apple. He claims that Apple and AT&T have mislead iPhone customers by not providing all information on the additional costs that they will ask on a short time basis. The handset's battery can be recharged 300 times (the average number) before it has to be replaced. Moreover, it is sealed which means that only the producer can change it.
Uncertainties appear when it comes to establishing one thing: whether Apple had made it clear - when the iPhone was set for sale - that its battery would have to be replaced after a specific number of recharges. No proof of the producer having announced this matter prior to launch has been revealed. The process is not cost free and makes loaners available for USD 30 as part of the Apple Care Service Phone program. Moreover, debates have been generated over the real amount of time that the battery can last in this case.
Although specifications say that it is capable of providing 8 hours of talk time, 6 hours of Internet use, 7 hours of video playback or 24 hours of audio playback, owners report otherwise. While some are quite satisfied with the battery's performance, others see it considerably lower than those expected.
The matter divides people into two different sides. One includes those who appreciate the iPhone's capabilities, while the other gathers all those who would pick on every single flaw of the handset just to prove it's not all that perfect.